Enable chat on Free for teachers account.

[anupkr]

Enable chat on Free for teachers account.

Due to covid 19 - classes have been suspended at my university. I will helpful to my students if chat option was enabled in my free for teachers account

Anupama

[Stef_retired · Accepted solution]

 @anupkr ‌, the Chat tool is available for Free for Teachers accounts. If you would like to have chat enabled in one or more of your courses, please use the Report a Problem option in the Help menu to make the request.

[ryan_letcavage]

I've also been trying to enable the chat feature in my Canvas Free for Teachers account.

Has anyone had any luck? I tried using the "Report a Problem" to request that chat be enabled, and after two months, was given this: 

"We are no longer able to provide support for all Free For Teacher help requests. The status of this case has been set to Closed."

Does this mean that the Chat feature will no longer be accessible to Canvas Free for Teachers accounts?

Does anyone know what type of account is needed to just add the Chat feature to Free for Teachers? Or how much it costs to turn on the Chat feature?