Ive logged into canvas at the school and it works great I'm now home trying to use my laptop and it will not let do anything all my classes show up as blank grey boxes any one have a solution to this problem
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09-03-2019
05:16 PM
need help
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09-03-2019
05:35 PM
Hello @meier_s23615 Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: What are the basic computer specifications for Canvas? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.