Why Cant I see my classes
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09-04-2019
12:03 AM
When I log into my canvas it does not let me click on the classes I am trying to enter. The dashboard shows the amount of classes I have yet it does not let me enter the course. The classes are translucent colors and won't let me submit or see anything. I can enter through the courses, but it will not let me submit any papers needed.
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09-04-2019
06:13 AM
Hello, @tara_takata Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.