Why can't students see peer reviews?

[pattersons]

The last two times my students have participated in a peer review, some of them can't see the feedback they received. The peer reviews are set up automatically in my course and I haven't changed anything so I'm confused. Each week students download their assigned document to review, use Word to insert comments, and then re-upload the document as an attachment to a comment.  I can see that peer reviews have been completed and uploaded on the backend in comments, but some students report they cannot see them. There were no issues with the process in the first 5 weeks of the class. Does anyone know if there is a visibility setting or something I'm missing? The only way I could solve it the last two times was to download every peer reviewed document and then send each student an email with the reviews attached. Thanks for any guidance!

[heather_stockfo]

Hello  Kate Patterson

It might depend on how the student is trying to access the assignment... via mobile, desktop, iPad, etc.

Have you sent this guide to your students? How do I know if I have a peer review assignment to complete? 

This also may be helpful: How do I submit a peer review to an assignment? 

As instructor, you may want to check your setting options: https://community.canvaslms.com/docs/DOC-10256-4152719640 

Smiles,  : )   Heather