Why is my canvas not loading at all?

[rmn01020]

Hello for the past two days my canvas has not been loading up any of my classes on the dashboard. I haven't been able to check my homework and all that stuff for two days now. Please fix the problem.

Thank You,

Ryan

[lmcdermott · Accepted solution]

HI  @rmn01020 . Welcome to the Canvas Community! Please try the following suggestions:

• Check your device compatibility: https://community.canvaslms.com/docs/DOC-10721-67952720328
• Check your browser compatibility: https://community.canvaslms.com/docs/DOC-12293-67952720329. Note that *Internet Explorer 11 is not a supported browser.*
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.

If none of these methods solve the problem, contact Canvas Support. General instructions are inhttps://community.canvaslms.com/docs/DOC-10554-4212710328, but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Hope this helps.