Why isn't Canvas working? Clearly it is many students that have updated everything, and it still doesn't work?

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sara_waligorski
Community Novice

I cannot turn in any assignments. Canvas has gone blank. I have updated what I need to, and I have to way to contact my professors. This has never happened. I have updated what I needed to and still cannot see anything. 

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Bobby2
Community Champion

Hi  @sara_waligorski 

Just so we can support you better what exactly have you updated?

Have you changed browsers by any chance? 

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: Which browsers does Canvas support? 

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Sing out if you need a hand.

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