canvas will not load any of my classes.

[jfehlman]

Using a Macbook with the safari browser. 

[jfehlman]

it was working last week and now it will load the page but it is blank.

[Stef_retired · Accepted solution]

Hi,  @jfehlman  and  Welcome to the Canvas Community!

First, since you're using Safari, make sure you're using a supported version (you can learn more about which browsers are supported in Which browsers does Canvas support?‌). At this writing, if you're not using Safari 11 or 12 on your Mac, you're likely to encounter page load errors.

Second, try a different browser. Canvas works really well in Chrome, but again, you'll need to use the most recent version.

And if neither of these remedies solves the problem, please contact Canvas Support for additional assistance. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.