student update

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leopardi
Community Member

Students who are not enrolled are still in the Canvas list. The Canvas database seems to not getting updated regularly!

The blackboard LMS used to be updated every morning, so the student list where fairly up to date.

It's frustrating to have students in Canvas even though they have not been enrolled for weeks! Can this please be changed?

1 Solution
ericwerth
Community Explorer

Hi  @leopardi  and welcome to the Community.  This behavior normally deals less with Canvas itself and more about how the connection between your student information system is set by IT to update Canvas of course enrollments.  I believe our instance is set to update at least once a day, so changes in formal registration are updated in the course fairly quickly.  I would suggest you contact your IT department or whoever manages Canvas and see if this can be changed or if it is something they are still working on.

All the best!

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