Password Change

[mturnbaugh]

They say there is no such thing as a stupid question, but here is goes...  How do you enable an institution permission for people to be able to change their passwords?

Thanks.

[kona · Accepted solution]

 @mturnbaugh , are you using an external authentication system for your Canvas login credentials or are you creating/using Canvas? If you are using straight Canvas then the link should already be there on the main login screen (it should say "Forgot Password"). If you are using another authentication system then on the login page that you've got for your students you should be able to include a link to where your students can change their passwords. 

Here's another resource I found for password resetting - How do I change my login password as a student? 

Hope this helps!

Kona

[rmurchshafer]

Hey Matthew, did Kona's answer provide what you were needing?  I had one other piece of information which might help depending on your scenario.  If you have an external authentication system set up and one of your users clicks on the Forgot Password button on the Canvas login screen, it will let you put in an email to send a reset password link but it's likely the email will say that the password is managed by a different system.  This is what Kona is talking about.  But I know sometimes you may create local, Canvas only accounts and you want them to be able to reset their Canvas password.  A trick is that when doing a batch upload creation of these accounts you need to specify a different authentication method.  For instance for an account that needs to authenticate locally you use "canvas" in the "authentication_provider_id" field.  

More information about data fields for SIS imports can be found here SIS Import Format Documentation - Canvas LMS REST API Documentation 

Rick

[crierk]

Hi Rick,

I appreciate you expanding on this issue. So far it has been really helpful.

I am have an existing Canvas instance that is using Canvas as the authentication provider. I want to add a secondary authentication provider (SAML SSO) to the existing instance. When I do this, canvas login is position 1 and SAML login is position 2.  Users are able to login via canvas or SSO successfully.

The problem is, users who login via Canvas are no longer able to change their own passwords. The "Change Password" check box is no longer available.

Why is this? Is there a way to enable this?

Thanks,

-Kolis