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Chris_Hofer
Community Coach
Community Coach

Text Formatting Oddity in the Rich Content Editor - Locally Installed Instance

Hello.  In addition to our main Canvas environment (cloud-based) that we use for our faculty and students, we have a separate Canvas environment that is locally hosted on-site.  We have many things locked down in this environment for various reasons.  We have folks from our IT department who take care of the local install and any upgrades/updates, so I am not a part of how that all works.  However, I am an administrator for that Canvas environment.

My question is about something I'm seeing in the Rich Content Editor..which was just updated in this environment this past weekend to the New RCE.  (What I describe below was happening in this environment with the old RCE, too.)  When I edit a page in my sandbox course and add some links, it looks something like this:

Links1.jpg

When I save the page, however, it looks like this:

Links2.jpg

Strangely, when switch over to "Student View", the page looks like what I had intended:

Links3.jpg

Is there anything I might be able to pass along to our IT folks so that when I am viewing this from an instructor/administrator perspective, some of these links (which seem to be only links that are pointing to files) do not decide to be on their own line?

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Chris_Hofer
Community Coach
Community Coach

Still looking for an answer on this one...as this is still an on-going issue.  I also noticed something interesting while working on a course this morning.  Here's another example:

DOC_Environment.jpg

When I save the page I am working on in this environment, if I hover my mouse over any of the area I've highlighted in yellow, it's treated as an active link to the PPT presentation.  However, when editing the page, I've only created a link on the words "PowerPoint slides".

<p>View the annotated <a class="instructure_file_link instructure_scribd_file" href="https://Canvas_URL_Removed/courses/xxx/files/yyy/download?wrap=1" target="_blank" rel="noopener" data-canvas-previewable="true" data-api-endpoint="https://Canvas_URL_Removed/api/v1/courses/xxx/files/yyy" data-api-returntype="File">PowerPoint slides</a> related to the impact of collaborative ...</p>
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