Users missing from USER_DIM

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Community Novice

We are working with the canvasCLI tool to integrate canvas activity into our data warehouse. 

We have joined our student SIS data to canvas successfully using SIS_USER_ID in pseudonym_dim, however, when we try to get their GLOBA_CANVAS_ID from user_dim, there are no records for about 1/2 of our users. 

I'm joining pseudonym_dim.user_id =

As additional evidence of a problem with missing data, we have roughly 440k unique records in pseudonym_dim, and only 220k unique records in user_dim. 

Is there a reason users are not included in user_dim? We have good evidence that students enrolled in courses are those not included. 

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Community Novice

Just to update followers, the issue was actually that our warehousing software was scrubbing records with negative ID's, which had the effect of removing approximately 1/2 the rows. 

We learn something new every day!

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