Is Canvas on your mobile browser acting up for anyone else?

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KeriSalyards
Community Participant

For days now, whenever I've tried to open Canvas in my mobile Chrome browser to pull up something or fix something in my admin panel, the site loads but the admin side just doesn't work. The admin button isn't even there. It used to be that checking "Request Desktop Site" would fix it, but now that gives me the admin button but no link to get into my root admin account. I really need to be able to access my admin powers on-the-go for emergency fixes, but I can't do that at all now. What happened? Anyone have a solution?

1 Solution
hegeorge11
Community Explorer

@KeriSalyards I received a response about this!

This behavior has been identified by Instructure Support as a bug, and our engineering team is actively working on a solution. I don't have a timeline for when the fix will be released, but I am optimistic that it will be ready soon.

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