Parent App Updating

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Community Participant

Is there a lag between when a teacher updates the grade and when the parent app syncs with it?  I've had a few teachers report that the grade shown in the course is not the same as the grade that shows in the Parent app.  It seems to be the same now but I'm wondering if there is supposed to be a lag and how long that is expected to be.


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Community Team
Community Team

Hi - There shouldn't be a notable lag, but if the app is open while grades are entered, sometimes the app needs to be closed or refreshed to "catch up" with the available data.

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