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This is Part 1 of the enhanced Portfolio LTI setup guide. In this section, you'll learn how to register and configure the Portfolio LTI tool within your Canvas environment. Admin access is required to complete these steps.
You’ll be guided through:
Creating the necessary Developer Keys (API + LTI)
Selecting the correct region
Once you’ve completed these configuration steps, continue to Part 2 – Installation & Placement to install the Portfolio tool in your Canvas account.
This setup is required to register and install the Portfolio LTI tool within a Canvas environment, either at the root account or subaccount level. You will need Canvas admin access to complete this configuration.
For subaccount setups, certain placements (e.g., Global, User and Account Navigation) may not function correctly, so we recommend enabling only Course Navigation.
Placement Information:
Placement option |
Root account install |
Subaccount install |
Global navigation |
✅ Yes |
❌ No |
User navigation |
✅ Yes |
❌ No |
Account navigation |
✅ Yes(admin only) |
✅ Yes(admin only) |
Course navigation |
✅ Yes |
✅ Yes |
Here is where you can learn more about what each placement option means and how it behaves within Canvas.
Note: If you do not see the Developer Keys option, it likely means you do not have the necessary admin permissions. Please contact your institution’s Canvas administrator and request to be granted an admin role with access to Developer Keys at the root account level.
Region Code |
Location |
dub |
Europe (Ireland) |
fra |
Europe (Frankfurt) |
iad |
US East (N. Virginia) |
pdx |
US West (Oregon) |
sin |
Asia Pacific (Singapore) |
syd |
Asia Pacific (Sydney) |
yul |
Canada (Central) |
Field |
Value |
Key Name |
Portfolio |
Owner Email |
Your email address |
Redirect URIs |
https://<region>.portfolio.instructure.com/api/lti/oauth-login |
🔒 Save these values from the Details column:
Once the form loads:
Click Enable & Close
Thank you for these great instructions. They worked perfectly yesterday in our Beta environment. Today, I'm setting it up in our Production environment and in step #5 (LTI registration key), I am getting the error: {"statusCode":500,"message":"Internal server error"}
Do you know what's wrong?
Thanks!
Heather
My reply above has been resolved. I entered the wrong URL (the /login and not the /register).
@Dalma_Schnell is it possible to scope the API Key? Having an unscoped key butts against our policies for adopting new tools - will the specific, necessary scopes be published for this integration?
Hi @heather_monti, I’m glad to hear it’s been resolved! Feel free to reach out if you run into any issues while testing in!
Hi @jmerlenbach2,
Thanks so much for raising this! We’re aware of the issue, and this will be changed soon on our end. We’re aiming to address it by the end of August.
My turn to get the error when registering this tool in BETA:
{"statusCode":500,"message":"Internal server error"}
I got the same error:
{"statusCode":500,"message":"Internal server error"}
I might be missing something..?
I'm getting the same "Internal Server Error" as the two posters above. I've checked and double checked the URL and it matches the directions with the correct region code. @Dalma_Schnell any insight on what may be wrong?
I'm setting the portfolio up in our Bata environment and getting the same error when I enter the dynamic registration URL.
{"statusCode":500,"message":"Internal server error"}
Cheers,
Mark Murphy
ACU.
Ditto! I'm setting this up in our live instance and getting this error:
{"statusCode":500,"message":"Internal server error"}
Can we can an update from Product about this, please? Is something wrong with Portfolio, or is there something we're all missing?
Thanks!
@Dalma_Schnell
I am also getting the error when trying to install in Beta. Managed to get it set up in Production in a subaccount but really need this to work in Beta.
Any help is appreciated 🙂
John
{"statusCode":500,"message":"Internal server error"}
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