The Instructure Community will enter a read-only state on November 22, 2025 as we prepare to migrate to our new Community platform in early December. Read our blog post for more info about this change.
There is a class that I am not enrolled in that is showing up on my dashboard. How do I go about in removing it or who would I need to contact to get this situation fixed? Thank you.
Solved! Go to Solution.
Hello Bradley,
Different schools manage Canvas enrollments in different ways, so you will want to check with the Help Desk at your school about any questionable Canvas enrollments.
In some cases, instructors have chosen to combine multiple courses in Canvas by "cross listing". They may do this if a course listed with multiple departments under different names (say, a "History of Art" class that is listed with both the History and Art departments), or if they teach multiple sections of the same class. When this happens, students will see the course that the instructor chose as the "primary" course, instead of the one they enrolled in.
Mike
Hello Bradley,
Different schools manage Canvas enrollments in different ways, so you will want to check with the Help Desk at your school about any questionable Canvas enrollments.
In some cases, instructors have chosen to combine multiple courses in Canvas by "cross listing". They may do this if a course listed with multiple departments under different names (say, a "History of Art" class that is listed with both the History and Art departments), or if they teach multiple sections of the same class. When this happens, students will see the course that the instructor chose as the "primary" course, instead of the one they enrolled in.
Mike
Community helpTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign inTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.