[ARCHIVED] Download Submissions button missing

[AbbyKennington]

My students submitted an essay on the google doc external tool. When I click into the assignment there is not a "download submissions" button.  It is not there in the grade book either.  I noticed it is there for the assignments that they upload a picture but not for this essay assignment.  Is there something I did wrong while creating this assignment?  (This assignment was imported from a previous course).  Is there something I can do to change the current assignment so I can download all of the submissions?

[chadscott · Accepted solution]

Howdy,

Generally, with external tool assignments, you aren't going to be able to download the submissions because the files aren't actually in Canvas.

If you do a file upload type, the files actually live in Canvas, which will allow for the bulk download option.

Cheers,
Chad Scott

[AbbyKennington]

Thank you so much. This makes sense. 

[hburgiel]

I had the same problem and discovered that the assignment had been set to "No Submission". Toggling back to "Online" fixed the problem.