GEN103: Information Literacy, Site issues

[mona_bonick]

I am having issues getting into two embedded assignment sites:

While trying to complete the APA Skill Check In-Text Citation and APA Skill Check - Creating References yesterday I noticed that I was unable to do so please see attached with snip its and notes. I do not remember going into it prior to yesterday, but regardless the buttons do not work to allow me to resume. Please advise. 

Instructor:  Malissa McConnell

GEN103:  Information Literacy (GEI2003B) - Week 1, Discussion 1

I am not sue how I am going to get a response from this but would applicate getting an email via personal account mk_bonick@yahoo.com

Your assistance would be greatly appreciated!

Mona Bonick

[Stef_retired · Accepted solution]

Hello,  @mona_bonick   and Welcome to the Canvas Community! You probably don't realize that you've posted your questions to a global site where people gather to exchange their ideas and practices around using Canvas software generally. Our members aren't in a position to answer course-specific questions such as yours. Would you please contact your course instructor directly for additional guidance? The quickest way to do that is via a direct message sent through the Canvas inbox, as described in How do I send a message to a user in a course in the Inbox as a student?‌

Good luck!

[mona_bonick]

Thank you for the information, I had already sent this to my instructor who advised me to contact IT could you assist in contacting IT?

[Stef_retired]

Hi,  @mona_bonick ‌, I'll do some guessing. Looking at your email address, I'm assuming that you are enrolled at Ashford University. If this is correct, I found a chatbot on your school's website that might get you pointed in the right direction: https://www.ashford.edu/search/node?keys=support&f%5B0%5D=type%3Aarticle&f%5B1%5D=type%3Ablog&f%5B2%...

Sorry for the ugly link.

If that doesn't work, you should be able to click on the Help link in your Canvas account to get direct assistance.

[mona_bonick]

Thank you!