[ARCHIVED] Having problems getting into Zoom

Blax
Community Member

Having problems getting into Zoom.

1.  I DID confirm registration.  Even looked back at email and tried it again.  Now, it says, "Registration Confirmation failed".  I've been able to get into my other classes without a problem.

This is what happens:  

Pressed Zoom

Entered password

Get error:  Password incorrect.  Try again.

Cancel password window.

‘X’ out of my Zoom page.

Takes me back to Canvas Zoom.

Says:  If you have Zoom Client installed, launch meeting. Otherwise, download and run Zoom.

Click Launch Meeting.

Cancel out of password window and my Zoom window again.

Canvas Zoom says:  If you cannot download or run the application, join from your browser.

Click “join from browser” and “sign in” at the top.

Getting error:  us02web.zoom.us refused to connect.

With multiple kids doing online schooling, We double checked that student was in HER accounts for:

Canvas

Google Classroom

Zoom

But, not able to connect.

WHY?!?!?!?!?!

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