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karla_correamar
Community Member

How to I bring back text that was deleted on a conversation thread?

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How to I bring back text that was deleted on a conversation thread?

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e_provensal
Community Advocate
Community Advocate

Hi  @karla_correamar ,

If you are talking about something from the Canvas Inbox, this is something that you will have to ask Canvas Support for.  You will need to click Help > Report a Problem and open a support ticket. There is no guarantee that Support can retrieve the deleted content though.

If you are talking about a discussion, you can try using "undelete" Have you tried going to add /undelete after your course URL(SeeUndeleting things in Canvas ). You can also look in the beta/test instances of Canvas to see if your comment has been retained there. My recommendation is to check there and see if you can find it - How do I access the Canvas test environment? & How do I access the Canvas beta environment?

 

Hope this helps!

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1 Reply
e_provensal
Community Advocate
Community Advocate

Hi  @karla_correamar ,

If you are talking about something from the Canvas Inbox, this is something that you will have to ask Canvas Support for.  You will need to click Help > Report a Problem and open a support ticket. There is no guarantee that Support can retrieve the deleted content though.

If you are talking about a discussion, you can try using "undelete" Have you tried going to add /undelete after your course URL(SeeUndeleting things in Canvas ). You can also look in the beta/test instances of Canvas to see if your comment has been retained there. My recommendation is to check there and see if you can find it - How do I access the Canvas test environment? & How do I access the Canvas beta environment?

 

Hope this helps!

View solution in original post