[ARCHIVED] How to get Canvas to recognize a correct answer in Fill-in-multiple-blank questions

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sdimos
Community Novice

Hi,

Can you give me a suggestion of how to prevent a correct answer in fill-in-multiple-blanks questions from being incorrectly marked wrong?

See pic.  I am grading for capitalization and punctuation.  This answer appears to be correctly written but is marked wrong.  This is happening frequently with this type of test question.  

325208_Screen Shot 2019-09-26 at 5.29.57 PM.png

I have been wondering if maybe font could be the issue?  Any suggestions of what I can do to avoid this would be appreciated!

Thank you!

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sdimos
Community Novice
Author

The picture I uploaded shows the correct answer as well as the answer provided by the student. They appear to be exactly the same; however, the student answer is marked as Incorrect.

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