[ARCHIVED] Is there a live person I can speak to regarding recovering my information on Canvas?

[vcarroll]

I set up my page last year, but since then I changed my last name.  When I log on, my Dashboard is dim, gray, and blank.  I have to post information for my students in the next few days, but I don't know how to access my old page.  

Can someone please guide me as to what to do?

Thank you.

[heather_stockfo]

Hello Valerie Carroll ,

Thanks for contacting the Global Canvas Community.

Here is a Guide on the options for contacting Canvas Support.

How to contact Canvas Support 

[Stef_retired]

 @vcarroll  Welcome to the Canvas Community! Based on what you've described, it sounds like you are experiencing an issue with an out-of-date browser. Please compare the version of the browser you're using to access Canvas with those listed in Which browsers does Canvas support?‌—and if you're using a version that is older than the supported versions, update as necessary.