[ARCHIVED] Khan Academy "There are no folders or videos available in this folder"

[stanselj]

We have Khan Academy integrated within Canvas (not a problem), and it had been working correctly in the past.

Now, when we try to use the External Tool and select Khan Academy from the list, it opens a popup and says "There are no folders or videos available in this folder." The Khan Academy header image/logo shows up, so it is connecting to the tool/site. We no longer get a list of resources.

Is it broken/down for anyone else? Seems like the problem is on the Khan side, but I can't find any information and we are trying to get teachers trained in Canvas and they will want to use the Khan App.

[madigab]

We are experiencing the same issue.  I am hopeful someone will have a solution. 

[jodi_tesser]

Same here.  I really want to start adding to my Canvas and making my Modules and I cannot.  Please fix soon.

[MrWilliams]

Same problem!  Huge for me as well!  Thank you for raising the issue!

[stanselj]

Anyone from Canvas Support care to take a look into this?

Anyone? Anyone?

[cgraves]

We are seeing the same thing in our instance. I have placed a ticket with support. I'll try to reply back pending their response. 

[adams_mm · Accepted solution]

Just got an answer back from Canvas support chat: 

From Khan Academy support:
"I'm afraid that Khan Academy's exercises and courses cannot be embedded outside of the platform, and must be completed through the Khan Academy website. Any grades or scores achieved in Khan Academy cannot be reflected onto an LMS (or even Google Classroom) either. We are making numerous changes as we transition to a new technical platform. As part of this work, we stopped supporting the public API in 2020. As a result, any calls that you make to our API after that point will return errors that you already have encountered.
Khan Academy does not currently support integrations with any LMSs, including Canvas. That said, you should be able to embed URLs of Khan Academy videos hosted on YouTube and, additionally, you can always link directly to any lesson or exercise URLs found on our site and have it redirect your students from the LMS to khanacademy.org."