[ARCHIVED] Observer help

RBersamin
Community Member

I just created a canvas account a couple of weeks ago.  My first time making an account.  Im a parent observer.  Then got my pairing code from my son.  I added him to my account that im observing, no problem there.  The problem I have is that it shows nothing current on my son.  But does show courses for 2018 and 2019, which I didnt even know was getting imputed from his former teachers.  So now I cannot see his current teachers.  I tried and got him to generate another code, but that didnt work.  Help please,  his school doesnt know how to fix this problem.  

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