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christinemoore
Community Participant

Quiz stops working????

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Below is what students are seeing when they try to access a quiz in Canvas. When checked from teacher view, it works. When using Student View, it worked. 

Then it did not. We tried to update the link, redo the quiz, etc and it worked briefly then this same thing came up again. The teacher got an email notification that there is a content link error, but the link is to the quiz in Canvas.

Course link error for quiz in Canvas

Please advise - this quiz is a "must" and students/parents/teachers are getting so frustrated!!

Thanks!

Christine

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Stef_retired
Instructure Alumni
Instructure Alumni

 @christinemoore , this is certainly distressing. However, the members participating in this forum don't have access to courses and accounts other than their own, so please use the Report a Problem option on the Help menu of the course to ask a member of Canvas Support to investigate this or contact your district eLearning or IT Help department for assistance (How do I get help with Canvas as an instructor?

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Stef_retired
Instructure Alumni
Instructure Alumni

 @christinemoore , this is certainly distressing. However, the members participating in this forum don't have access to courses and accounts other than their own, so please use the Report a Problem option on the Help menu of the course to ask a member of Canvas Support to investigate this or contact your district eLearning or IT Help department for assistance (How do I get help with Canvas as an instructor?

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Stefanie, thanks for responding! I know they can't see the course, I just thought if someone else had seen this come up they may know how to resolve it. Smiley Happy I've already reached out for help with this and am waiting for a reply now. 

Thank you!

Christine

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