[ARCHIVED] Removing email from Profile Settings

[BettyWeiss]

I want to have only one email address in my Profile Settings. How do I remove a second email address that I added earlier?

[Chris_Hofer]

Hello there, @BettyWeiss ...

Please review the section on "Delete Email Address" in one of these Guides:

• How do I add an additional email address as a contact method in Canvas as a student?
• How do I add an additional email address as a contact method in Canvas as an instructor?

Let Community members know if you have any other questions about this...thanks!

[BettyWeiss]

I saw that guide, but my listed email had no trash can icon next to it.

[Chris_Hofer · Accepted solution]

Hello again, @BettyWeiss …

If you are unable to remove your second e-mail address from your Canvas profile, you may need to reach out to your school’s local Canvas administrator or someone from your school’s Online Learning/eLearning department.  I searched your school’s website, and I found the following page which may have some contact information for you:’

West Valley College Online | West Valley College

Hopefully this will be of some help to you.  Good luck!

[BettyWeiss]

Yes, that is what I did today and my administrator was able to fix it for now, but we are keeping an eye on it to make sure the email address doesn’t reinsert itself.