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BettyWeiss
Community Member

Removing email from Profile Settings

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I want to have only one email address in my Profile Settings. How do I remove a second email address that I added earlier?

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Hello again, @BettyWeiss …

If you are unable to remove your second e-mail address from your Canvas profile, you may need to reach out to your school’s local Canvas administrator or someone from your school’s Online Learning/eLearning department.  I searched your school’s website, and I found the following page which may have some contact information for you:’

West Valley College Online | West Valley College

Hopefully this will be of some help to you.  Good luck!

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chofer
Community Coach
Community Coach

Hello there, @BettyWeiss ...

Please review the section on "Delete Email Address" in one of these Guides:

Let Community members know if you have any other questions about this...thanks!

BettyWeiss
Community Member

I saw that guide, but my listed email had no trash can icon next to it.

Hello again, @BettyWeiss …

If you are unable to remove your second e-mail address from your Canvas profile, you may need to reach out to your school’s local Canvas administrator or someone from your school’s Online Learning/eLearning department.  I searched your school’s website, and I found the following page which may have some contact information for you:’

West Valley College Online | West Valley College

Hopefully this will be of some help to you.  Good luck!

View solution in original post

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BettyWeiss
Community Member

Yes, that is what I did today and my administrator was able to fix it for now, but we are keeping an eye on it to make sure the email address doesn’t reinsert itself.