[ARCHIVED] Unable to launch the Blackboard Collaborate scheduler (integration with LTI tool)

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joseph_sagisi
Community Novice

Does anyone get the following when integrating with Blackboard Collaborate Ultra?

Unable to launch the Blackboard Collaborate scheduler.

347581_BBCollaborate_noScheduler.PNG

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djackson
Community Team
Community Team

Hi,  @joseph_sagisi ‌,

Thank you for submitting your question! Collaborate isn’t a built-in Canvas tool, it’s a third party tool. And because it seems you are having Blackboard issues, rather than Canvas issues, I recommend reaching out to Blackboard's support to see if they can answer your question.

Best,

Danielle

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