Vidgrid closed captions & bookmarks

[PandaBear77]

I added bookmarks to VidGrid videos, then added CC.  When I added CC, the bookmarks disappeared.  Is there a way to add CC without the bookmarks disappearing?

[rmurchshafer]

VidGrid is not a Canvas product so you might want to check with their support about this.  Normally when in VidGrid there is a chat bubble in the lower right corner of the screen which is active weekdays.  I just tested this though with my VidGrid account and my bookmarks did not disappear after requesting and getting captions.  To see the bookmarks you need to click that bookmark button in the upper right corner which will open a sidebar containing the bookmarks.  They are not visible by default until you click that button.

Rick