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ReevaPotoff
Community Member

Viewing/receiving email through canvas

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I composed an email with a file attached and sent it to myself (teacher). I did this to test out canvas' email system. The issue is that the email does not show up on canvas inbox, nor on the primary email linked to my account. The only place it shows up in canvas is under "sent".

Where did that email, and future email I receive go?

How can I be sure that my email will get to my students?

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chofer
Community Coach
Community Coach

Hello there, @ReevaPotoff ...

There are a couple of items in your question that are not quite accurate.  Please allow me to explain...

Here are some other things to maybe look at:

I hope these items will be of some help to you.  Beyond these troubleshooting tips, then I would recommend reaching out to Canvas Support...using the link I provided.  They may have some other suggestions for you to try.  If you do reach out to Canvas Support, please come back to this posting to provide an update so we know how they were able to assist you.

Good luck!  Take care, stay safe, and be well.

View solution in original post

1 Reply
chofer
Community Coach
Community Coach

Hello there, @ReevaPotoff ...

There are a couple of items in your question that are not quite accurate.  Please allow me to explain...

Here are some other things to maybe look at:

I hope these items will be of some help to you.  Beyond these troubleshooting tips, then I would recommend reaching out to Canvas Support...using the link I provided.  They may have some other suggestions for you to try.  If you do reach out to Canvas Support, please come back to this posting to provide an update so we know how they were able to assist you.

Good luck!  Take care, stay safe, and be well.

View solution in original post