WebEx Meeting recordings are missing

Community Novice

Several students have pointed out to me that WebEx recordings are not available, even when I receive an email from WebEx telling me that they are. The emails have a link that I'm able to click on to view the session. However, when I click through from Canvas to go to the WebEx session, the link is not there. Has anyone else reported a problem with WebEx Meetings recordings missing? I didn't experience this problem at all last semester when I used WebEx Trainings. Every WebEx session was recorded and available to students.

- Jerome