[ARCHIVED] Why is Record/Upload Media tool using up my upload quota?

[jason_edington]

We are experiencing a weird anomaly in one of our courses.  The media comment videos are showing up in the Files section under the "unfiled" folder. This quickly ate up the course upload quota. In all of our other courses, the Record/Upload Media option does not affect the quota.  Is there something I might be missing with this course?

[kona · Accepted solution]

 @jasoned , greetings! I'm wondering if this issue is somehow related to the following problem - Student assignments copied to public "unfiled" folder. If you are still having this problem, then I'd contact Canvas Support and see if they cam help. To do this, click on the Help link in Canvas and "Report a Problem."

Hope this helps! Kona 

[jason_edington]

This was indeed the issue. Thank you for directing me to this!