[ARCHIVED] Why is my dashboard glitching? And how to I fix it?

[ksteph15]

I logged onto canvas and my dashboard won't load, it does not show my courses only flickering grey boxes where my courses should be. Please let me know if there is anything I can do to fix this issue. It is finals week and I need to submit assignments. Thank you.

[ksteph15 · Accepted solution]

This is the console error that it is showing.

[ksteph15 · Accepted solution]

This is the console error that it is showing.

[Chris_Hofer · Accepted solution]

Hello  @ksteph15  Welcome  to the Canvas Community! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas? 
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.