in canvas one of my classes says its published but i can't open to view the class

[cam231989]

in one of my classes in canvas shows it's published. I try to click on it to view it but it is not letting me open the course

[Chris_Hofer]

Hello  @cam231989  Welcome to the Canvas Community.  Thank you for posting your question.  When you go to your Courses >> All Courses screen (How do I view all my Canvas courses as a student?), is your course listed near the top of your screen or possibly near the bottom under a heading of Future Enrollments?  If it is under Future Enrollments, the course can still be published, but the start date that is set for the course hasn't happened yet.  So, that's why you might not be able to access the course.  This would also apply to all your classmates in that course, too.  I equate it to showing up early for a face-to-face course on campus, but there wouldn't be any other students there or an instructor to teach because the course hasn't officially started yet.  I'm not 100% sure that is the case in your situation, but that's probably the most likely cause.  You can also try reaching out to your school's Online Learning/eLearning department to see if they would be able to give you any additional details about this course and when you might have access.

I hope this will be of help to you, Cassondra.  Let Community members know if you have any additional questions...thanks!

[cam231989]

It's under future enrollment. But my other courses say published as well and I can click on them. It is just this course. I dont understand why.

[Stef_retired · Accepted solution]

 @cam231989 , that's odd behavior indeed. Please ask Canvas Support to have a look at your account https://community.canvaslms.com/docs/DOC-10554-4212710328 

[CPullen427]

Hi, I am having the same problem. The class says published under future enrollments, but I normally can see the class when it does this. The class doesn't start until June 24th. I tried clicking on the link you provided, but it no longer works. 

Thank you in advance for your help, 

Catherine

[Chris_Hofer]

@CPullen427 ...

Stefanie has been retired for a while now, but I believe the link she was originally pointing to is now located at:

How do I get help with Canvas as a student?