my files, assignments, and syllabus tab won't load

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nshah104
Community Novice

when I click on my files tabs to pull up power points, or assignment tabs to pull up assignments through canvas it goes straight to a white screen and nothing pops up. But when I pull it up on my phone it works?

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Stef_retired
Instructure Alumni
Instructure Alumni

Hello,  @nshah104  and  Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

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