dsilin
Community Novice

problem adding a student

Jump to solution

I am trying to add a student to my class.

When I enter his email address, I see my name linked to his email address.  Obviously I screwed up but I don't know how to undo my mistake and get him enrolled.

I'm desperate.  Please help me!

1 Solution
Robbie_Grant
Coach Emeritus

 @dsilin ,

Are you using the Free for Teacher version or a paid version of Canvas through your school?  If it is the Free for Teacher version, you may need to contact Instructure Support from Help > Report a Problem.  If it is the paid version, you will need to contact your Canvas administrator.


Robbie 

View solution in original post

0 Kudos
4 Replies
wcarpenter
Community Novice

Dan, 

Can you add some more information? After you used the student's email, were you able to click the "Next" button?

Thanks for helping me.

I see the attached.

I click on Add Users but I don't see his email address listed anywhere on my list of people and I don't believe the student receives an invitation to join the course.

0 Kudos
Robbie_Grant
Coach Emeritus

 @dsilin ,

Are you using the Free for Teacher version or a paid version of Canvas through your school?  If it is the Free for Teacher version, you may need to contact Instructure Support from Help > Report a Problem.  If it is the paid version, you will need to contact your Canvas administrator.


Robbie 

0 Kudos

I am using the free for teacher version. I'll try your suggestion. Thanks.

0 Kudos