tiles on dashboard are blank
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when signing in to canvas my dashboard tiles are blank, without colour and are flashing. when I click on them nothing happens I can only access the content by using the menu on the left hand side, going through pages or files
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Hi @a_f_carter Welcome to the Canvas Community.
I'm wondering it is a browser issue. This has happened to a few people lately.
Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: Which browsers does Canvas support?
Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
This might also be handy Computer Readiness Test: OEI Online Readiness Tutorials
Sing out if you need a hand.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.