Community Help

golas_4 · ‎08-29-2019

My canvas dashboard keeps blinking and won't show my class content. I have restarted my browser, my laptop, and everything else

valentinesking · ‎08-29-2019

Howdy Cam,

Sorry to hear your are having troubles. Before contact Canvas support- try some of these troubleshooting steps:

Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Hope that helps!

Sky V.

valentinesking · ‎08-29-2019

Howdy Cam,

Sorry to hear your are having troubles. Before contact Canvas support- try some of these troubleshooting steps:

Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Hope that helps!

Sky V.

whats wrong?