We have a user who cannot launch Studio Screen Capture. Worked with Canvas Help extensively (tried multiple browsers, clearing cache, updating Windows Security settings, etc, but the app just won't launch). Any suggestions on a fix?

I posted a studio video to one of my courses, say 101-01, in an annoucement. Students from courses 101-02 and 101-03 are showing up in the video insights. The only option for me is to post to all sections, but on the front of the announcement, it say...

when I use the screen recorder, it only records by background picture, and not the powerpoint in front of it... what am I doing wrong?

How do I set up Studio to record a mono source (external microphone) as dual mono? When I record in Studio on the left audio channel is being recorded. How is Studio recording audio from external sources (single mono, stereo, or other?)?Please explai...

Hi Everyone,I uploaded a podcast (mp3) to Canvas Studio and changed the thumbnail from the default to a custom image.  The change appeared to work just fine, but after viewing the podcast in Canvas Studio, the thumbnail reverted to the default and th...

I am a GA for class MKTG 360. The professor asked me to upload a 49G zoom video under week 5 of MKTG 360 and MKTG 645 in Canvas. I couldn't upload this video file to the Canvas. Please help.Thank you, 

I was wondering what updates are coming to the Studio API?We have some issues with some rather major limitations. Especially around users,Currently there is no way to change a users name (this happens as people get married or have their name legally ...

I made a studio quiz for one of my classes and there are lots of students showing up in the "Insights" category. All of my students from a completely different canvas course are showing up there and now there are students I have never heard of.  Is t...

I have consulted all the knowledge base articles I can find, e.g. https://community.canvaslms.com/t5/Studio/How-do-I-use-Canvas-Studio-video-quizzing-in-a-course/ta-p/1684 and they say to contact admin if you don't see quiz mode. I am the admin–just ...

Hello!I teach an asynchronous online course and I would like to be able to correlate lesson watching to performance. In each video I am able to see if any given student has watched it, but when I have 120 videos and 700+ students, the task of retriev...

Hello everyone, I am using a lot of embedded video quizzes this semester, and am noticing that type of quiz is not automatically marked as 'missing' after the due date, per my late policy. This is automatically applied to the more traditional Canvas ...

Has anyone figured out a way to use comments within a Canvas Studio Quiz? I am able to record a video and create a quiz, and I am able to create a video and add comments, but I can't seem to get it to function at the same time. When I create a video ...

Hello, I recently discovered Studio Insights. I was VERY upset to find out only 3/27 students were watching lessons I am spending countless hours creating. I reiterated to my class about how important the videos were and that they needed to watch. A ...

When a video is uploaded to Studio, how long will it remain on the server? How do I use Canvas Studio?  @Chris_Hofer 

Is there any publicly documented API for retrieving caption files for Canvas Studios content?

Hello,I'm enjoying many features of the new Canvas Studio, but I'm noticing that sometimes the length of time a caption remains onscreen is very short, sometimes only a second or two. I know it's a best practice to make captions visible for longer (w...

Hello,  My institution is considering the adoption of Canvas studio. However, there is a major concern we have that we cannot seem to get answered anywhere.  When a course is "rolled over" or imported to a course shell for a new semester are Canvas s...

Is there a way to link the quiz scores students receive from a quiz in Studio to the SIS sync/gradebook? Thank you.

I am having issues with mic levels when recording Screen Capture videos. I am using a PC, with Chrome browser. The mic is a USB Yeti Blue.When recording Webcam Videos in Studio, the audio level is fine and I can adjust it with the gain controller on ...

Hi! We uploaded a 2-hour video into Studio but it is stuck at 0% processing for hours now. We have tried to lower the video's bitrate and render it in lesser quality but to no avail. We really need help as this content is needed for a scheduled class...

The process for students to caption their videos is so clunky! I don't think any of them will actually follow the steps. I am very hesitant to use Canvas Studio because I fear students with hearing issues will not have full access.

I'm trying to determine the best way to share videos within our institution. If someone shares a video with me, and then I use that video in my course, what happens to the video if the creator decides to delete it?Is it a better practice to copy vide...