We use a third-party captioning service that integrates very nicely with our lecture capture software. Basically, the workflow is:Faculty create and upload their content.They either contact us to request captions or we give them permission to be a ca...

I've noticed that when using the webcam capture that I really shouldn't be touching the mouse at all.   If I were to use the mouse and click someplace on the screen the webcam capture interface is then interrupted and disappears.Is that what others a...

I uploaded a YouTube video into Arc and I am not able to add closed captioning.  Will it be possible to add CC to YouTube videos uploaded into Arc?

I am searching in arc api docs a way to associate an already existing collection to any user but i can't find any endpoint to do it, really don't exist a way to do it through API? The only way that i realized is manually enter an ARC course with the ...

I require my students to view certain videos that I've uploaded to ARC, but I don't wish to embed quiz questions in them. I've run into several problems with these assignments. First, it appears that the only way I can see who watched the videos and ...

We have Arc and Canvas; we have discovered that anyone sharing a video in a student Group discussion/page/etc. causes the video to be visible to all users in our account via an institution-wide account. We have submitted the issue but I wanted to see...

The screen recorder available through ARC is suddenly not working, although I've used it before. It asks me to download the program, which I have from before. Even after deleting and downloading again, it's not working. The symbol appears on the task...

The Arc video editor locks up after 10 or 20 "cut" edits. After, say, 20 cut tool edits, I go to hit the "done" button within the video editor, and it locks up. The only thing I can do then is to (a) shut down the screen recorder app in Windows Task ...

Greetings, folks!Here are two related problems which have been serious time wasters for me when screen recording my lectures in Arc.PROBLEM 1: FORCED TO CREATE A DUMMY VIDEO TO ACCESS "RETURN TO RECORDINGS"Suppose I record a class lecture, shut down ...

Hi,Our students use Arc to share the video's they made. They do this in groups in Canvas in a discussion.When they click the blue Arc video button in the WYSIWYG editor, they can allow comments, but when they embed the video the comments tool is not ...

Hi all. Looking for your experiences migrating videos into Arc. We're moving 11,000+ videos from Kaltura to Arc at the same time we're switching from Blackboard to Canvas. Looking for any input, best practices, suggestions, and/or warnings about migr...

Is there a way to pull a report to see how much Arc storage we're using as an institution? I know about the course storage report, but it doesn't seem to pull Arc data (or maybe it does and I'm just reading it incorrectly).Thanks!

Is there a way to export all comments in ARC videos to a text-document?

I would like to know whether there's an API available to get analytics/insight/usage data for Arc media.Some of the data I'm looking for includes i.e.number of courses have got ARC enablednumber of users by role (teaching staff/ student)number of upl...

Update: I've added the idea to the studio. Please vote if you would like to see this as a feature in the grade center. Thanks!https://community.canvaslms.com/ideas/12518-nicknames-for-grade-center-columnsI have several columns in my Gradebook and man...

Does anyone have a one-page user guide discussing Arc and how its use within a Canvas course site abides by FERPA guidelines?

Apologies if I'm missing something, but I wanted to see if others have the same experience as our institution. We have noticed that when requesting captions, the 'Which language is spoken?' box is actually a little smaller than it seems. Users can on...

We are currently coming up with a workflow to allow captioning work studies to caption instructors' videos in Arc. We ALMOST have a perfect workflow... if the instructor could just share the video with the captioner (or a shared captioning account) w...

We were exploring using ARC to record exams for oral exam administration.A teacher on our campus made a sandbox course and created an assignment including an ARC video that reads the assessment. She assigned it to other teachers enrolled as test stud...

Sometimes users just want to edit the video they recorded earlier, not start a new recording.  A link or button showing in both the Canvas integration and Arc site (".instructuremedia.com/collections/user") dashboard that gets the user to the Screen ...

Our campus IT department is what are best practices (vendor instructions?) for deploying the ARC Screen Recorder across networked, and managed, computers in campus computer labs (Mac and Win), faculty office computers, and etc.  Their goal is to leav...

Hello - a question about the Organization Repository mention on the Arc Group home page (  https://community.canvaslms.com/groups/arc  Is the vision to create and provide a single shared repository for the entire domain, accessible by teachers alone...

Hi everyone!I'm just wondering if it is possible to edit the timestamp for the captions during the review/edit stage?

Hey there fellow Arc users! Is anyone interested in an informal meet up of Arc users at InstructureCon this year? My school just got Arc in May so we are total newbies and I'd love to meet up with other people to hear how things have been going, what...