Your Community is getting an upgrade!
Read about our partnership with Higher Logic and how we will build the next generation of the Instructure Community.
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Tl;dr - Community content was migrated last summer, we had a record-breaking fall, we’ve added some new products, and now it’s time to take what we’ve learned [thus far] and reorganize.
Our Community blossomed and thrived on the Jive community platform from April 2015 through August 2020, but as we’ve shared before, Jive the company was acquired and eventually phased out. Knowing this was the plan, we started mapping community content to the new software (Khoros) last spring, built the new structure over the summer, and completed the migration in August—just in time for a record breaking 20 million page views that month—1.6 million page views in one day (that’s a lot of Pandas who were helped).
*Fun fact: If the Community had still been on Jive in August 2020, we would have
crashed the system. The old platform never could have handled that amount of traffic.
Since our migration, we’ve learned a lot about the capabilities and limitations of the new software. We’ve experienced our own frustrations and challenges in finding things, surfacing content and amazing people, heard many of your suggestions to improve the experience, and welcomed a few more products to the Instructure family. If you’ve been with us a while you’ve surely noticed small changes we’ve been making to improve the experience, but now it’s time to rattle the [panda] cart!
Here’s what we have in the works:
Summer 2021! Ok, we know that’s vague, and that’s kinda intentional. We want to make sure there’s time to refine designs, run them by community users, and implement well. June is our plan, but we’ll keep you posted.
Subscribe to the Community Users Group to get those updates.
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Director, Community. Master of Education with a specialization in eLearning. Teaching experience Pre-K through College. Outdoor enthusiast with a small farm.
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