To better help you and your fellow Community members find relevant and current content, our first archive in the Question Forums will take place in the coming weeks. The Community Team initially planned this to occur on Wednesday, August 10, but we decided to postpone this activity to fine-tune our searches and to include material that has been recently viewed and/or commented on. Our first bulk archive will occur on Thursday, August 25.
We’re glad you’re here! We hope that you find the Community to be a collaborative and positive place where you can learn about Instructure products, share best practices, and learn from other Community members from around the world.
In preparation for an updated and simpler sign-in process to be announced in the coming months, the Instructure Community Team wants to also take time to explain the changes coming to our Ranks and Roles.
TL;DR: The MasteryConnect guides are getting a facelift! The existing guides will receive a polish and you’ll get some new guides to fill in the existing gaps. You can learn more about how we plan to accomplish this project and watch for the overhaul updates in the MasteryConnect guides space.
2021 is nearly over and we've been reflecting on all the amazing questions, ideas, replies, blog posts, events, and more that you, our wonderful Instructure Community members, have created and participated in. We want to celebrate your amazing contributions as another year comes to a close—because ultimately, that's what this community is all about: celebrating the individual contributions that come together to make a greater whole. Thank you for posting your questions, for answering questions from fellow educators, administrators, students, parents, and other faculty, and for making this the best place to learn about and get help for Canvas and the rest of Instructure's products.
Here are just a tiny fraction of the amazing things we've seen in the Community this year:
And of course, so much more that we couldn't fit into one graphic!
We have over 1.4 million members in the Community, looking for answers and helping others with their questions.
Check out our question forums for our family of products. If you have a question, don't hesitate to ask! And of course, pay it forward and see if there are any questions you might be able to answer for a fellow community member.
We've published about 100 release and deploy notes for our platform of products. All of our release notes resources have received over 600,000 page views this year and our release notes RSS feeds were viewed more than 1.8 million times (P.S., if you haven't subscribed to the Canvas release notes yet, you should do that here. Click the 3-dot icon at the top of the page, and click Subscribe to RSS Feed).
In addition to all the amazing content created in the Instructure Community, we've also added a ton of new products to the Instructure family, including the family of Certica products (Academic Benchmarks, Certify, enCASE, Navigate Item Bank, and Videri), Impact (formerly EesySoft) and Elevate Data Sync (formerly Kimono). We've welcomed their users and communities into our family and brought in some great expertise and resources along with these amazing tools.
In the Community itself, we've been working hard to make it easier to find what you're looking for with better structural organization, a new and improved top level navigation menu, improved search functionality, and improved designs and filters for community spaces like Idea Conversations.
And, of course, we couldn't do this without you, our amazing community members! You gave out the kudos to your fellow community members, here are a few of our most kudoed members this year:
On December 9th, a Critical Day 0 vulnerability was disclosed by Apache that affects Apache Log4j2 (CVE-2021-44228). There were many applications across the Internet that were impacted. As a member of the Instructure family we want to update you on what we have done to protect against this vulnerability. First, and most importantly, our customers were not exposed and there is no action required on your part.
Instead of taking the traditional approach of ‘badging for bragging rights’ (where you get a badge for doing something ‘right’ and glowing about it to all your peeps), we are flipping the model and “bragging by badging right” (glowing about you to all our peeps for the right reasons)! We are repurposing badges as a way to give out digital compliments to our awesome members.
[UPDATE: As of 1 September 2021, the Panda Pros program has concluded. Thank you!]
As Chief Customer Experience Officer, my focus is on ensuring our customers are successful and having a good experience with our tools and teams. Today, I am excited to announce Panda Pros, a program that is laser-focused on helping you, the rockstar educators in our Instructure Family, as you ramp up for the new school year.
after reviewing member behavior data against our current ranking configurations, we realized the system was not acknowledging the awesome-ness of our members in a way that was well-defined and well-deserved.
So, we ‘pulled rank’, analyzed some stats, and re-wrote the formulas.
June 19th, or Juneteenth, is an important day in American history. That day in 1865 commemorated the ending of slavery across the United States. While significant steps forward have been made, this day is also a reminder that we must always be doing more for the cause of equality and inclusion for all...
Some of you have reached out asking for more information about the Instructure Community ranks, so we thought we’d share them with you. It’s our hope and expectation that these rank names paint a picture of your participation, contributions, and community-building efforts.