Instead of taking the traditional approach of ‘badging for bragging rights’ (where you get a badge for doing something ‘right’ and glowing about it to all your peeps), we are flipping the model and “bragging by badging right” (glowing about you to all our peeps for the right reasons)! We are repurposing badges as a way to give out digital compliments to our awesome members.
As Chief Customer Experience Officer, my focus is on ensuring our customers are successful and having a good experience with our tools and teams. Today, I am excited to announce Panda Pros, a program that is laser-focused on helping you, the rockstar educators in our Instructure Family, as you ramp up for the new school year.
after reviewing member behavior data against our current ranking configurations, we realized the system was not acknowledging the awesome-ness of our members in a way that was well-defined and well-deserved.
So, we ‘pulled rank’, analyzed some stats, and re-wrote the formulas.
June 19th, or Juneteenth, is an important day in American history. That day in 1865 commemorated the ending of slavery across the United States. While significant steps forward have been made, this day is also a reminder that we must always be doing more for the cause of equality and inclusion for all...
Some of you have reached out asking for more information about the Instructure Community ranks, so we thought we’d share them with you. It’s our hope and expectation that these rank names paint a picture of your participation, contributions, and community-building efforts.
Educators have been asking for a Canvas professional certification program for a long time, and last year, Instructure launched theCanvas Certified Educator Program. This week, you have the opportunity to win a scholarship (1 for HE and 1 for K12) for the whole program (6 courses).
Canvas is a global solution, so providing quality guides in multiple languages has always been a top priority for Instructure. Guides in Chinese, Danish, Dutch, English, French, Norwegian, Portuguese, Spanish, Swedish, and Welsh have been available for some time. However, only English, Portuguese, and Spanish guides could be found on our community site. The limitations of our previous community platform made publishing and organizing multi-language documentation difficult, so we housed many of those guides in a location outside of our Community.
Group Hubs in the Khoros Community are a tool for curating forums and content. Experience has demonstrated that groups can be successful for curating around topics of interest or roles, but inhibit support and engagement when focused on regions or institutions.
As we began thinking about a move from our current community platform to Khoros—soon to be the home of the Canvas Community—we saw an opportunity to realign our current goals and strategies in community input and communication with our Product and Engineering teams. To recap, our two main goals are to provide a way for Canvas users to understand what Product and Engineering are working on, and to give users opportunities to provide input in efficient and effective ways. These two goals have driven every design decision in building out the new community platform.
As we get closer to launching the next community platform we are ready to begin sharing more specific information than we felt ready to share in New Community Almost Here, which we posted on June 22nd.
Bias. Racism. Awareness. Equity. Just a few of the many powerful words heard in recent conversations around the globe following weeks of protests and unrest that clearly demonstrate we all have work to do. These conversations can be difficult, even painful at times, but very necessary. As a Community, our role in these conversations is to create a respectful environment, encourage growth, and empower each individual by sharing resources for learning and discovery.