Support Best Practices | K12 Priority Services July 2022

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This month we reviewed how to most efficiently and effectively get Support with Canvas.  We also had a special guest and Manager of Support, Jordan Zimmerman who reviewed the top 5 most frequently asked questions. We kept this session short and sweet since it was Summertime and so you can go back and watch the recording at anytime.  For the most important details feel free to start around 10 minutes into the video.
 
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If you want to get up to speed on your Support tier, please refer to your contract.  You can learn more  about your specific support package in these short videos too:
 
Support Tier Breakdown
Admin Console Overview

Please leverage this Support Best Practices document to get the best experience with Canvas Support!