URGENT: Canvas LMS Self-Hosted – High Memory usage from background processes

[lucabenny]

Hi Support Team,

I'm currently running a self-hosted instance of Canvas LMS on a DigitalOcean droplet with the following specs:

• 16 GB Memory

• 8 AMD vCPUs

• 320 GB Disk

• Region: NYC3

• OS: Ubuntu 24.04 (LTS) x64

I've noticed that the Canvas application generates a large number of background processes during normal use, which eventually leads to memory overload on the server.

If needed, I can manually restart the Canvas server or kill some of the heavier processes to restore performance temporarily. However, I believe this issue might require deeper investigation, and I would recommend opening a support ticket with the Canvas development team to get their input.

Some users have also reported similar issues in the past, and there appear to be a few workarounds involving changes to Canvas’s configuration files. That said, modifying core configuration settings can be risky and could impact system stability.

Additionally, I have plenty of free disk space available, which is used for video uploads. I recently uploaded 4 videos, each around 60 MB, so disk usage is not a concern in this case.

Please let me know how you’d like to proceed, or if you need any further logs or details from my side.

Thanks in advance,

[NoahBoswell]

Hi @lucabenny !

Thanks for asking on the Instructure Community!

While I don’t have a direct answer for you about this, I’m going to move your message over to the developers group forum and out of the general question forum. I think your question will receive better attention there!

Best of luck!
Noah

[lucabenny]

Thank you!

[lucabenny]

No one?