BigBlueButton Conference: Uploaded PowerPoints missing images

MsTia
Community Participant

Images are missing from uploaded PowerPoints, and I can't detect a pattern. Very frustrating! Sometimes it's an image overlaid atop another within a slide; sometimes it's just a plain old, unlayered image. I'm pretty sure the missing images were originally various formats.

I've happily used BBB on Canvas for years without this happening before.

Thoughts? What can I try?

I may convert to PDF first and then upload as a workaround. If that helps, I'll report back here.

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