Delete account or email

[abrilrojo]

I created a canvas account as a teacher, with an incorrect email address. I need to delete the account in order to reuse the email address properly in the new account. How can I delete the old account?

[KristinL · Accepted solution]

Hello @abrilrojo -

I see that you created an account with Free for Teacher. I can delete your account, but I'd like confirmation here before I do. Thank you! 🙂

[abrilrojo]

Hello, KristinL

Thank you for your attention, in advance. I don't know how you can identify the Account to be deleted, nor if it is allowed to try to specify it by this means: but the Account that I want to delete, and that I confirm now, corresponds to the username "Test2".

[ckarl]

I created a student account for a course and free teacher account as a test. Now I no longer can view my account as a student and view my course materials, syllabus, etc. It looks like the best solution is to delete the free teacher account. Please let me know if that is possible. Thank you!

[KristinL]

It is possible! I am happy to do so. Please confirm with a "like" to this post, and I'll remove the student enrollment.

[CatherineKarl]

Thank you Kristin! Will I still be able to recreate a student account to access my course? I need to use the same email to access the course syllabus, assignments, etc.

[KristinL]

You can use Student View or add a +1 to the end of your email to create an alias. (namename+1@institution.com) 

How do I view a course as a test student using Student View? 

[AW1350]

Hi Kristin,

I have a related question.  Can you also delete a student account?  Our district reuses old email addresses once students leave.  I have a student with a duplicate email address as a previous student.  Can I also have that student account deleted?  Any help would be greatly appreciated!

Thank you,

April

[D_20193090_Moha]

Hi, I would like to delete my account as well, can you delete it for me?
I tried "Close account" in my settings but it only deletes my forum profile, i want to delete my account in: "https://canvas.instructure.com/" with the username: "D_20193090_MohammedAlaa"
If deleted, I'll appreciate a confirmation mail to "medo0alaa80@gmail.com"
Thank you

[117848644145524]

I also while trying to login from home (into my student account) I realized I created a whole new account on my school email. I'd prefer not to have it in case it messes up my school courses. Can you fix this for me?

[Keneth0511]

Hello, I’m a student and I accidentally created a teacher account and I can’t delete it. Can you help me? Thanks.

[KevinMeredith]

Hi @Keneth0511 I can delete it for you if you message your login/email associated with the account privately. Thanks!

[Keneth0511]

I should have sent it, please check. Thanks!

[abrilrojo]

Thank you for your attention, in advance. I don't know how you can identify the Account to be deleted, nor if it is allowed to try to specify it by this means: but the Account that I want to delete, and that I confirm now, corresponds to the default email "abrilrojo@gmail.com", and has the User "Test2".

[Emma_Richardson]

@KristinL I would also like for my account to be deleted due to a wrong email, I'm helping the teacher set up the class but I am not the teacher and we will try again with his email. Thanks!

[KristinL]

Hi @Emma_Richardson - Your account with FFT has been deleted.