Delete account or email

[abrilrojo]

I created a canvas account as a teacher, with an incorrect email address. I need to delete the account in order to reuse the email address properly in the new account. How can I delete the old account?

[KristinL · Accepted solution]

Hello @abrilrojo -

I see that you created an account with Free for Teacher. I can delete your account, but I'd like confirmation here before I do. Thank you! 🙂

[abrilrojo]

Hello, KristinL

Thank you for your attention, in advance. I don't know how you can identify the Account to be deleted, nor if it is allowed to try to specify it by this means: but the Account that I want to delete, and that I confirm now, corresponds to the username "Test2".

[ckarl]

I created a student account for a course and free teacher account as a test. Now I no longer can view my account as a student and view my course materials, syllabus, etc. It looks like the best solution is to delete the free teacher account. Please let me know if that is possible. Thank you!

[KristinL]

It is possible! I am happy to do so. Please confirm with a "like" to this post, and I'll remove the student enrollment.

[CatherineKarl]

Thank you Kristin! Will I still be able to recreate a student account to access my course? I need to use the same email to access the course syllabus, assignments, etc.

[KristinL]

You can use Student View or add a +1 to the end of your email to create an alias. (namename+1@institution.com) 

How do I view a course as a test student using Student View? 

[AW1350]

Hi Kristin,

I have a related question.  Can you also delete a student account?  Our district reuses old email addresses once students leave.  I have a student with a duplicate email address as a previous student.  Can I also have that student account deleted?  Any help would be greatly appreciated!

Thank you,

April

[D_20193090_Moha]

Hi, I would like to delete my account as well, can you delete it for me?
I tried "Close account" in my settings but it only deletes my forum profile, i want to delete my account in: "https://canvas.instructure.com/" with the username: "D_20193090_MohammedAlaa"
If deleted, I'll appreciate a confirmation mail to "medo0alaa80@gmail.com"
Thank you

[117848644145524]

I also while trying to login from home (into my student account) I realized I created a whole new account on my school email. I'd prefer not to have it in case it messes up my school courses. Can you fix this for me?

[Keneth0511]

Hello, I’m a student and I accidentally created a teacher account and I can’t delete it. Can you help me? Thanks.

[KevinMeredith]

Hi @Keneth0511 I can delete it for you if you message your login/email associated with the account privately. Thanks!

[Keneth0511]

I should have sent it, please check. Thanks!

[CristinaCrawfor]

I created a parent account and entered in the incorrect email address. What do I need to do?

[KristinL]

Hi @CristinaCrawfor  -  I was able to update your profile for you! 

[104136977420756]

Can this account be deleted I accidentally created it thinking it would sign in to the account I already have 

[DeletedUser]

Hello! I also want to permanently delete my Canvas account, as I am no longer using this platform and don't want my data/information to be stored somewhere where I am no longer present. Thank you!

[KrutanshShah]

Hi I would like to delete my account. Can you help me please.

[AbrahamMalachi]

Hi, I am having a similar issue and I need my Canvas account deleted. It is the one associated with my current profile. I was trying to log in to a state site using my school's instructure canvas, but I used the wrong email and it created a new, separate account.

[abrilrojo]

Thank you for your attention, in advance. I don't know how you can identify the Account to be deleted, nor if it is allowed to try to specify it by this means: but the Account that I want to delete, and that I confirm now, corresponds to the default email "abrilrojo@gmail.com", and has the User "Test2".

[Emma_Richardson]

@KristinL I would also like for my account to be deleted due to a wrong email, I'm helping the teacher set up the class but I am not the teacher and we will try again with his email. Thanks!

[KristinL]

Hi @Emma_Richardson - Your account with FFT has been deleted.

[RachelUlloa]

There was some confusion when we were creating our free teacher accounts at school.  I ended up creating 2 teacher accounts instead of 1 parent and 1 teacher.  I then made things worse when I tried to swap email addresses on the accounts to make my main email address on what should have been my main teacher account (so students/teachers would have the proper email address).  Is it possible to permanently delete both accounts and just start over or is there a better way?

[KristinL]

Hi @RachelUlloa - Your account has been deleted from FFT.

[yashilmohadawoo]

Kindly can i have you delete my account, thanks again.

[KristinL]

Hi @yashilmohadawoo - Your account has been deleted from FFT.

[JudyMeredith]

I have an old Canvas account that I can't access the email any longer, I retired. It has pusd11 in the email.   I would like to delete this canvas account and all the associated emails so that I can start fresh.  I also work for a university (not yet retired completely) and need that address to remain.  Thank you Judy 

[KristinL]

Hi @JudyMeredith - the account with the @pusd11 email has been deleted from FFT.

[JudyMeredith]

Thank you 

[KevinMeredith]

Hi all, I'll go through and delete old accounts where I can. If I can't locate your user, I'll reach out via private messaging if I can. Thanks.

[JudyMeredith]

Thank you for your help, Judy