[Notifications] Observer Comment Notifications

0 Likes
(4)

Email notifications to Observer accounts include a link to "Click here to view the comment".
Previously, this took the parent to the actual submission. Now it takes them to the assignment itself and does not show the completed work or grading.

I have spoken with a helpful Canvas Support colleague today who has told me this is currently intended behaviour. One of two things now needs to happen:
The link is restored so that it points to the Submission, not the Assignment, again
The link is altered so it does not read "Click here to view the comment"

I would strongly recommend option #1, that this behaviour is restored back to previous functionality.
I'm aware that parents can click Grades and then view all grades for that course but this is extra actions to achieve a goal that shouldn't need it and is currently actively misleading

3 Comments
KristinL
Community Team
Community Team
Status changed to: Open
 
EliseCook1
Community Novice

Parents find it really useful to receive notifications when their child has received grading in a subject without having to click into each individual subject to check. I have spoken to some very frustrated parents regarding this sudden change.

ProductPanda
Instructure
Instructure
Status changed to: Archived
Comments from Instructure

As part of the new Ideas & Themes process, all ideas in Idea Conversations were reviewed by the Product Team. Any Idea that was associated with an identified theme was moved to the new Idea & Themes space. Any Idea that was not part of the move is being marked as Archived. This will preserve the history of the conversations while also letting Community members know that Instructure will not explore the request at this time.