May 2023 Impact Newsletter

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It's time for another edition of our monthly newsletter. Check out our May 2023 Impact Newsletter. We've heard your feedback about making the newsletter more accessible, and are working on improving the newsletter to meet your needs. For now, we will provide a PDF version of our newsletter.

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About

Customer Success Manager Florida

Bio

I am a Customer Success Manager at Instructure. I have a passion for cultivating impactful relationships, empowering others, and driving tangible results. I work with K-12 districts to guide them through onboarding processes, address concerns with empathy, plan for success, and uncover opportunities for growth and optimization. I have been in the education field for 17+ years. Some of my previous roles prior to becoming a CSM were as a Systems Analyst, Instructional & Digital Materials Analyst, Online Course Designer, ESOL Coordinator, and Elementary School Teacher. I have a Bachelor’s Degree in Elementary Education and a Master’s Degree in Curriculum, Instruction, and Technology.