Blackboard CourseSites Launch

[#1]

Applicable Learning Management System(s): Blackboard, Blackboard Ultra

Campaign Description: Advertising the launch of Impact in CourseSites

Success Criteria: Users understand where they can find help through EesySoft Support while on CourseSites.

Submitted by (and on behalf of, if applicable): Annelise Ewing Goodman on behalf of Danny from Instructure

Impact Support in CourseSites

This message lets users know where they can find help from Impact Support while on CourseSites. Specifically, it differentiates between support for Ultra and Original Courses.

Location: CourseSite

Audience: Instructors and Students 

Content Type: pop-up message

Copy Message Content: 

Hi {{user.first_name}},

We are really pleased to announce that Impact is now here to help during your Ultra journey here on CourseSites.

You might see some of these messages that will guide and help you with aspects of using CourseSites, and you might have a question about what you can do on any page. When you do just click the support center button, as you can see below.