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Admins can now process PayPal refunds directly from within Canvas Catalog, without needing to switch to the PayPal dashboard. This upgrade simplifies the financial workflows, reduces errors, and improves the overall experience for both administrators and learners.

Admins can now process PayPal refunds directly from within Canvas Catalog, without needing to switch to the PayPal dashboard. This upgrade simplifies the financial workflows, reduces errors, and improves the overall experience for both administrators and learners.

What's new?

Direct refund capability for PayPal transactions in Catalog refund interface

Real-time status updates for refunds

Unified refund interface for PayPal, Stripe, and Authorize.net to simplify training and operations

Admin permission controls to restrict who can issue refunds

Audit logging of refund actions for transparency and traceability

Full compatibility with existing checkout flows, bulk purchases, and promo codes

Why is it valuable?

PayPal is a widely-used payment method at institutions, but until now, refunding PayPal transactions required manual effort and introduced delays. With this new functionality, the admins can resolve refund requests quickly and confidently within Catalog itself.

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